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Delivery

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Forum Details
Title Track you order
Posted by Lenspop (ip:)
  • Rate 0points  
  • Date 2020-04-01
  • Recommend Recommend
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You'll receive an email with your tracking information attached with a tracking number and the link once your order has been shipped.
The status may take 4~5 hours to be updated due to the international shipping. Please contact Customer Service if you do not see your order after a day of the shipping confirmation.

 If you put your tracking number on the following link, you can track your package.

http://www.dhl.com.my/en/express/tracking.html


 Delivery Period

*2~6 days (there may be delays depending on stock availability, holidays, weather, natural disasters, etc)


 Please be careful for returning.

1. Recipients or nobody receiving them instead of you at shipping address

2. Wrong & Insufficient address


In that cases, packages used to be returned. at that time, first please call or visit your local DHL and ask them to resend.

If you didn't any actions(ex : contact or visit), they would be returned to sender.

After they have returned to us, if you wanted us to resend, you should pay shipping fee, so please please consistently track your packages.

We are committed to your complete and total satisfaction.

Delivery time frames may vary depending on location. Please note that deliveries may be delayed during holidays.

For any inquiries, please contact our customer service center



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