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Title Exchange / refund procedure
Posted by System Operator (ip:)
  • Date 2012-01-09
  • Recommend Recommend
  • View 1508
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For exchanges / refund, the customer is required to post an exchange / refund request on the "Q & A" board within 3 days from the date of receipt. The request is to include the reason for exchanges / refunds and the order number.
In case of exchange / refund request due to product defects or mis-delivery, detailed photos of the products are also required. Exchanges / refunds will be made shortly upon careful examination and confirmation on the reported defects.

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